Facilities and non-medical services

Patient bedrooms
Bupa Cromwell Hospital patient bedrooms are
large single rooms with full en-suite bathroom facilities. We
provide fresh bed and bath linen daily and for that extra special
touch each bathroom has Molton Brown toiletries.
Each room is double glazed, equipped
with a choice of national and international TV channels
including SKY movies. A list of available channels can be
downloaded (pdf).
For patients who require something more
luxurious, a choice of suites are available. Please contact
Reservations for further information on our suites. Some
specialist units are multi-bedded, such as the
Chemotherapy Day Unit,
Critical Care Unit,
Dialysis and
Endoscopy.
Patients and relatives can also take advantage
of the roof garden - a tranquil area to relax and unwind.
For patients who require something more, a
choice of suites is available including the lavishly furnished
Royal Suite. This is a high security suite designed by Scotland
Yard which has bullet proof windows, steel reinforced doors and a
closed circuit TV security system.
If you are coming in for treatment and have
not yet received a copy of our Inpatient Guide, please
call Reservations on 020 7460 5701 who will be pleased to post a
copy to you. Alternatively,
download our Inpatient Guide.
Fine and healthy cuisine
The kitchens are second to none, with cuisine for all tastes and
dietary requirements. An important part of your care and recovery
is to maintain adequate nutritional status. The nutrition and
dietetic service (PDF) at the Cromwell can help tailor your
individual needs according to your condition.
Appropriate food and nutrition is paramount for patients during
and following treatment and the menus have been created working
closely with our Nutritionists. Many patients find post
operatively or following chemotherapy for example, that their
dietary needs fluctuate.
We aim to provide a range of meals suitable for all cultural,
religious and special diets e.g. vegan, gluten free etc.
Special menus have been prepared for younger palates in the
Paediatric Ward, and on request purees and special foods can be
arranged.
Interpreters
The Hospital has a team of interpreters to translate for
patients and relatives when required. We also offer other services
for international patients.
Pre-admission form
To help speed up your registration process on arrival at the
Hospital you may wish to complete and return our pre-admission form
(PDF).
Hotels near to the Hospital
The hotels listed are conveniently located for Bupa Cromwell
Hospital. The Hospital is not in a position to make recommendations
about these hotels or accept liability for the quality of service
provided. However, a number of these hotels have agreed to provide
preferential rates to clients of the Bupa Cromwell (as marked by
*). Please quote ‘Bupa Cromwell Hospital’ when booking.
This is the list of the available hotels near to the
Bupa Cromwell Hospital.
Internet Access
The hospital has installed the BT Openzone wireless broadband
network to allow patients the opportunity to stay connected with
friends, family and work during their stay.
Network availability is hospital wide and with the exception of
areas which have been excluded for medical reasons, will be
available on a 24/7 basis. The service, which carries a charge
is available to all patients, doctors and visitors to the
hospital. Vouchers can be purchased at Main Reception or
added to your in-patient bill. For further details please
download the
Wireless Internet Price List (PDF).
Other services
A number of other services are available for the convenience and
comfort of patients and visitors. These include a dentist,
chiropodist, hairdresser, beautician, laundry as well as people who
can advise on accommodation and travel for patients and their
relatives. Please contact Patient Relations for further information.