Patient Information
Facilities and non-medical services
Patient bedrooms
Patient bedrooms are large single rooms with full en-suite
bathroom facilities. Each is double glazed, equipped with a fridge
and has a choice of international TV programmes.
Some specialist units are multi-bedded, such as the Chemotherapy
Day Unit, Intensive Care, Progressive Care and Endoscopy.
Patients and relatives can also take advantage of the roof
garden - a tranquil area to relax and unwind.
For patients who require something more, a choice of suites is
available including the lavishly furnished Royal Suite. This is a
high security suite designed by Scotland Yard which has bullet
proof windows, steel reinforced doors and a closed circuit TV
security system.
If you are coming in for treatment and have not yet received a
copy of our
Inpatient Guide (PDF), please call Reservations on 020 7460
5701 who will be pleased to post a copy to you.
Fine and healthy cuisine
The kitchens are second to none, with cuisine for all tastes and
dietary requirements. An important part of your care and recovery
is to maintain adequate nutritional status. The nutrition and
dietetic service at the Bupa Cromwell can help tailor your
individual needs according to your condition.
Appropriate food and nutrition is paramount for patients during
and following treatment and the menus have been created working
closely with our Nutritionists. Many patients find post
operatively or following chemotherapy for example, that their
dietary needs fluctuate.
We aim to provide a range of meals suitable for all cultural,
religious and special diets e.g. vegan, gluten free etc.
Special menus have been prepared for younger palates in the
Paediatric Ward, and on request purees and special foods can be
arranged.
Interpreters
The Hospital has a team of interpreters to translate for
patients and relatives when required. We also offer other services
for international patients.
Pre-admission form
To help speed up your registration process on arrival at the
Hospital you may wish to complete and return our pre-admission
form. Download a pre-admission
form.
Hotels near to the Hospital
The hotels listed are conveniently located for the Bupa Cromwell
Hospital. The Hospital is not in a position to make recommendations
about these hotels or accept liability for the quality of service
provided. However, a number of these hotels have agreed to provide
preferential rates to clients of the Bupa Cromwell (as marked by
*). Please quote ‘Bupa Cromwell Hospital’ when booking.
Here is a list of available hotels.
Internet Access
The hospital has installed the BT Openzone wireless broadband
network to allow patients the opportunity to stay connected with
friends, family and work during their stay.
Network availability is hospital wide and with the exception of
areas which have been excluded for medical reasons, will be
available on a 24/7 basis.
The service, which carries a charge is available to all
patients, doctors and visitors to the hospital. Vouchers can
be purchased at Main Reception or added to your in-patient
bill. For further details please download the
Wireless Internet Price List (PDF).
Other services
A number of other services are available for the convenience and
comfort of patients and visitors. These include a dentist,
chiropodist, hairdresser, beautician, laundry as well as people who
can advise on accommodation and travel for patients and their
relatives. Please contact Patient Relations for further
information.