Consultants' update: December 2025
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A message from Andrew Fairweather, Strategic Change and Implementation Director
Welcome to December's edition of the consultant newsletter.
As we close out the year, it’s important to reflect on the past 12 months and what an extraordinary year it has been. Cromwell Hospital is undergoing its most significant transformation since opening in 1981, and we’re delighted to end 2025 with the launch of the Lexham Gardens building, a major milestone in this expansion project.
The new Lexham Gardens extension provides dedicated space for Therapies and Radiology, paving the way for additional outpatient and inpatient areas within the hospital throughout 2026. This achievement builds on earlier developments, including a new theatre, recovery department, and two state-of-the-art Angio labs – all part of the same project.
The additional capacity created has been carefully planned and strategically aligned. In 2026, we will complete the final elements of this expansion, all designed to complement one another. This includes new outpatient consultation spaces on the ground floor, utilising the former Radiology department, consolidating outpatient services, and freeing up valuable space for inpatient care.
We will also redevelop the old Angio suite to accommodate a new 3T MRI scanner, replacing the temporary unit currently located at the front of the hospital. In addition, the opening of our Canary Wharf diagnostic centre will mark another exciting milestone, offering advanced diagnostic capabilities and strengthening collaboration with our colleagues at Bupa clinics and Bupa Dental.
2025 also marked an exciting chapter for Bupa Health Services with the addition of two new hospitals to our family: New Victoria Hospital in August and King Edward VII in November. It was fantastic to see so many New Victoria consultants join us at the Consultant Christmas Party, creating an opportunity for consultants from London Medical, Basinghall Clinic, Cromwell Hospital, and New Victoria to connect with colleagues and staff in a truly memorable event. This is just the beginning of many collaborations across our health services network, enabling us to offer patients even greater choice and access to exceptional care.
This year has brought many exciting milestones for our robotic surgery programme. We achieved several firsts with the Da Vinci SP system, including London’s first single-port colorectal surgery, and recently celebrated treating our 100th gynaecology patient using the SP. Innovation remains at the heart of everything we do as we continue to expand our capabilities in robotic surgery.
At this time of year, it’s important to recognise the incredible dedication of our teams across the hospital, who work tirelessly to deliver the highest standards of patient care. Their efforts have been rewarded with several prestigious accolades, including achieving the Macmillan Quality Environment Mark (MQEM) with a perfect score of five out of five – the highest rating possible. This award recognises cancer care environments that go above and beyond to create welcoming, supportive spaces for patients.
We are also proud of individual achievements within our team. Denia Balang, Gynaecology Clinical Nurse Specialist, was honoured with the BSGE Endometriosis Nurse Innovation Award during the BSGE Endometriosis CNS Study Day. Meanwhile, Sharon Jones, Clinical Nurse Specialist, received national recognition after winning at the Diabetes Nursing Awards 2025.
Finally, on behalf of the entire Executive Team, I want to extend our heartfelt thanks to all consultants for your continued commitment and dedication. We wish you a joyful, restful Christmas and New Year, and look forward to working together again in 2026.
Andrew Fairweather, Strategic Change and Implementation Director
Cromwell Hospital
The latest news and updates from our Kensington hospital.
Lexham Gardens opens
On Monday 2 December, we officially opened the hospital’s new Lexham Gardens expansion – a 33,000 sq ft space housing our Radiology and Therapies departments. This major development increases our capacity to treat patients, offering faster access to care and an enhanced experience throughout their treatment journey.
The expansion has doubled the size of our Therapies department, which now features an occupational therapy suite, a dedicated children’s therapy area with a sensory room, and a fully equipped rehabilitation gym. Our upgraded Radiology department has been purpose-built to deliver exceptional care, with the latest technology including new X-ray, fluoroscopy, ultrasound, and DEXA equipment.
By investing in advanced, energy-efficient technologies, the new expansion will help reduce carbon emissions over time. The building itself has already achieved an ‘Excellent’ rating from BREEAM – the leading certification for sustainably built environments.
Consultant Christmas Party
On Tuesday 2 December, we were delighted to host our annual Consultant Summer Party at the prestigious 116 Pall Mall.
We heard from Philip Luce, Dr Sarah Frankton, and Dr Brian O'Connor, who shared exciting updates about Cromwell Hospital and developments across our wider network.
This event provided an excellent opportunity for consultants to reconnect with colleagues and engage with members of our Executive team and senior management in a relaxed and enjoyable setting. We were also thrilled to be joined by colleagues from New Victoria Hospital.
A heartfelt thank you to everyone who joined us and helped make the evening such a success. We look forward to welcoming you to future events – and to seeing you again at the Consultant Summer Party 2026. Details will be shared next year.
Canary Wharf
We’re delighted to announce the upcoming launch of a brand-new Specialist Diagnostic and Dental Centre, opening Spring 2026 at 50 Bank Street, Canary Wharf. This marks a significant milestone in Bupa’s healthcare journey, bringing together primary care, secondary care, and dental services under one roof.
The launch follows a period of recent growth, including the acquisitions of London Medical, New Victoria Hospital, and King Edward VII’s Hospital, as well as the Lexham Gardens expansion.
The Centre will offer:
- state-of-the-art diagnostics, including MRI, CT, X-ray, and mammography
- streamlined referral pathways into Cromwell Hospital, New Victoria Hospital, and King Edward VII’s Hospital
- dedicated treatment rooms and recovery space, equipped for patient sedation
Plus, a wide range of specialties including:
- health assessments and private GP appointments
- orthopaedics, pain medicine, and spinal care
- cardiology, respiratory, and ENT
- urology, breast care, and gynaecology
- general and specialist dental services
We’ll be sharing more updates in the coming months on how the centre will support you and your patients. To find out more, please contact Rachel Williams, Head of Consultant Strategy, at [email protected].
Children's therapy service
At Cromwell Hospital, our children’s physiotherapy and occupational therapy service supports patients from birth to 18 years, offering expert assessment and treatment tailored to each child’s unique needs. Our paediatric specialists – Martina, Physiotherapist, and Isobel, Occupational Therapist – bring advanced skills and deep knowledge of child development and paediatric conditions.
We aim to help children achieve optimal physical outcomes through personalised programmes. Each child receives a comprehensive initial assessment, during which therapy goals are agreed. Families are supported with clear guidance to help them understand therapy needs and feel confident in promoting progress at home and in daily life.
A key service we offer is a developmental coordination disorder (DCD) assessment. DCD affects around 5% of children, yet many remain undiagnosed. Our team provides detailed assessments and tailored intervention plans based on each child’s strengths, challenges, and goals.
Therapy sessions are engaging and evidence-based, incorporating graded activities and parent coaching. We also work closely with schools to ensure children have the right strategies, adaptations, and support to participate fully in their learning environment.
Please send referrals to [email protected].
Festive opening hours
Outpatients
Closed from 2pm Wednesday 24 December, reopening on Saturday 27 December.
Closed from 2pm on Wednesday 31 December, reopening Friday 2 January 2026.
Contact centre
Closed from 1pm on Wednesday 24 December and 1pm Wednesday 31 December.
Adult inpatients, ICU, and Acute Admissions Unit
Open 24 hours throughout the festive period.
For information on how to refer and access to our referral forms, please visit our webpage or call 020 7431 5032.
Urgent Care Centre
Open throughout the festive period from 8am to 8pm (last walk-in is at 7pm).
For information, please visit our webpage or call 020 7244 4886.
Theatres and Angio
Operating an on-call service from Wednesday 24 December to Monday 29 December and on Thursday 1 January 2026.
Skyline
Closed from 8pm on Tuesday 23 December, reopening Monday 29 December.
Closed from 8pm on Wednesday 31 December, reopening Friday 2 January.
RMO contact details
For urgent admissions over the Christmas period, please contact the Site Lead on 020 7460 5505.
Our RMOs can be contacted via our hospital switchboard on 020 7460 2000. Please request to be transferred to the relevant extension:
- AICU: 5781
- General/Surgical: 5657
- Cardiac: 5698
- Oncology: 5866
- Paediatrics: 5818
- Medical/Neuro: 7280
- PICU: 5656
Consultant compliments
We are delighted to share the following reviews for consultants working at Cromwell Hospital, which were collected via our patient experience platform, Medallia.
Dr Elena Khamzina, General Practitioner
“I would like to express my sincere gratitude to Dr Elena Khamzina. She was exceptionally kind, attentive, and very clear in her explanations, which made me feel supported and reassured throughout the appointment. Thank you very much.”
Dr James Shelley, Consultant Dermatologist
“I like James Shelley. Saw me right on time. Very knowledgeable. Personable. Looked at the little growth that was bothering me, and then he looked at other places, like a good doctor. Zapped here and there with nitrogen. I left feeling I'd received smart, thorough treatment. Very satisfied customer.”
Mr Aditya Prinja, Consultant Orthopaedic Surgeon
“The consultant – Mr Aditya Prinja – was excellent, he explained everything very clearly and was very open to questions and discussion. I would highly recommend him.”
Professor Hashim Ahmed, Consultant Urological Surgeon
“Professor Hashim Ahmed was very kind, he listened carefully to my prostate problem and immediately started to investigate by having me do blood test and ultrasound.”
Professor Shaun Preston, Consultant General Surgeon
“I saw Prof Shaun Preston, who was very thorough, courteous, and definitely knows what he’s talking about. His knowledge and manner is exemplary. The best consultation I have had in Cromwell Hospital.”
Mr Tim Crook, Consultant Clinical Oncologist
“Tim Crook is an amazing oncologist, a groundbreaking leader. It's further for me to travel but I am happy to do so to see Dr Crook.”
Ms Sharmistha Guha, Consultant Gynaecologist
“My surgery was with Dr Sharmistha Guha. She was exceptional, extremely professional and knowledgeable. She walked me through all the steps and process that would take place at surgery. She made me feel very comfortable with it all.”
Professor Usman Jaffer, Consultant General Surgeon
“Professor Usman Jaffer is a fantastic and caring consultant. Very professional and thorough in his work.”
London Medical
What's new at our outpatient and diabetes specialist centre located in Marylebone.
Festive opening hours
24 December: 8.30am to 5pm
25 December: Closed
26 December: Closed
27 December: Closed
28 December: Closed
29 December: 8.30am to 6pm
30 December: 8.30am to 8pm
31 December: 8.30am to 5pm
1 January: Closed
2 January: 8.30am to 8pm
Please note, opening hours may be subject to change based on patient bookings.
Consultant compliments
We are delighted to share the following reviews for consultants working at London Medical, which were collected via our patient experience platform, Medallia.
Dr Ralph Abraham, Consultant Physician
“Dr Abraham is not only the founder of London Medical, but the leading specialist in diabetes and endocrinology in the UK... Dr Abraham has both wisdom and experience in abundance, it is a pleasure to have him oversee my condition and I cannot recommend him enough.”
Dr Rakesh Amin, Consultant Paediatrician
“We are very grateful to the London Medical team who have helped our son enormously with his T1D diagnosis. Dr Amin is absolutely fantastic and has been a huge support to us as a family as we’ve had to learn and navigate the challenges that diabetes brings.”
Basinghall Clinic
The latest updates from our outpatient diagnostic centre in the heart of the City.
New consultants
A warm welcome to all our new consultants.
Ms Manvi Sobti, Consultant Ophthalmologist
- Clinical interests: Oculoplastic and cataract surgery, eyelid surgery for hooded and droopy eyelids, eyelid cancers, and complex oculofacial trauma
- NHS base: Chelsea and Westminster Hospital NHS Foundation Trust
- Location: Cromwell Hospital
Dr Ravindhi Murphy, Consultant Medical Oncologist
- Clinical interests: Colorectal cancer
- NHS base: Chelsea and Westminster Hospital NHS Foundation Trust
- Location: Cromwell Hospital
Mr Michael Goldring, Consultant Orthopaedic Surgeon
- Clinical interests: Complex shoulder and elbow keyhole surgery, and primary and revision shoulder and elbow replacement surgery
- NHS base: University Hospitals of Leicester NHS Trust
- Location: Cromwell Hospital
We hope you enjoyed this month's newsletter. For queries, please contact [email protected].