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Palliative care and symptom management

Our award-winning palliative care team provides comprehensive, person-centred care for patients experiencing serious and life-limiting illnesses.

At Cromwell Hospital, we believe that palliative care is not merely a clinical service – it is a philosophy of care that honours the dignity, values, and lived experiences of individuals facing serious illness.

Our specialist multidisciplinary team is committed to delivering comprehensive, person-centred care that addresses the full spectrum of physical, emotional, psychological, spiritual, and social needs of patients and their loved ones.

We recognise that serious illness affects more than just the body. It touches every aspect of a person’s life: their identity, relationships, hopes, and fears. Our palliative care service is designed to support patients through these complexities with sensitivity, clinical excellence, and unwavering compassion.

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Our approach

Our team adopts a holistic and integrative model of care, grounded in the latest evidence and best practice guidelines. We provide support across the entire disease trajectory, from the point of diagnosis of a life-limiting condition, through periods of stability or progression, and into the final stages of life when appropriate.

We care for individuals with a wide range of progressive and incurable conditions, including:

  • advanced and metastatic cancers of all types
  • end-stage heart failure
  • chronic kidney disease
  • chronic obstructive pulmonary disease (COPD) and pulmonary fibrosis
  • neurodegenerative conditions such as motor neuron disease (MND), multiple sclerosis (MS), and dementia

These conditions often present with complex symptom burdens and psychosocial challenges. Our role is to alleviate suffering, optimise quality of life, and ensure that care is aligned with the patient’s goals, values, and preferences.

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What we provide

Our team offers a broad and integrated range of services, including:

  • Advanced symptom management: Expert assessment and treatment of pain, breathlessness, fatigue, nausea, anxiety, and other distressing symptoms.
  • Psychological and emotional support: Delivered by trained professionals to help patients and families navigate the emotional impact of illness.
  • Spiritual and existential care: Respecting diverse beliefs and helping individuals find meaning, peace, or closure.
  • Family and caregiver support: Providing guidance, education, and emotional support to those caring for loved ones.
  • Advance care planning: Facilitating sensitive conversations around future care preferences, treatment ceilings, and end-of-life wishes.
  • End-of-life care: Ensuring comfort, dignity, and compassionate presence in the final days and hours of life.
  • Co-ordination with community services: Ensuring continuity of care through referrals and collaboration with GPs, hospices, and community palliative care teams.
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Recognition of excellence

  • Cromwell Hospital is proud to be the first private hospital in the United Kingdom to receive the Gold Standards Framework (GSF) Quality Hallmark Award and Hospice UK for excellence in End-of-Life Care – a testament to our commitment to best practice and compassionate care. In May 2022, our team was also honoured with the Bupa Global Gratitude Award, recognising our dedication to patient-centred care and innovation in palliative services.

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Our team

  • Our palliative care service is delivered by a highly skilled and compassionate multidisciplinary team, with each member bringing specialist knowledge and a shared commitment to holistic care:

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Fadumo Hassan

Clinical Nurse Specialist in Symptom Control and Palliative Care; Lead for GSF End-of-Life Care

Paul Everett

Clinical Nurse Specialist in Symptom Control and Palliative Care

Helen Storey

Oncology Psychotherapist and Schwartz Round Lead

Dawn Wilson

Senior Oncology Dietitian

Tyla-Jade Voorhout

Senior Physiotherapist – Oncology and Lymphoedema Therapist

Isobel Deeley

Senior Occupational Therapist

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Our specialist consultant

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Dr James Renshaw

Dr James Renshaw

Consultant in Palliative Care

Palliative medicine
Dr David Feuer

Dr David Feuer

Consultant in Palliative Medicine

Palliative medicine

Together, we work collaboratively with patients, families, and the wider clinical team to ensure that care is not only clinically effective but also deeply humane.

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Book an appointment today

Call us now for appointment bookings, general queries, and personalised quotes.

Alternatively, you can contact us using our online form.