Paying with insurance

How to use your private health insurance

1. Visit your GP and request a referral to your preferred consultant at Cromwell Hospital. If you’re not sure what consultant to see, our appointments team will be happy to advise you further.
2. Request pre-authorisation from your private health insurer. Make sure you discuss what will be covered so there aren’t any unexpected surprises later on, including any excess charges. If your care is approved, you will receive an authorisation code to use at the hospital.  
3. After you've authorised your care, call our appointments team and book in for your consultation at the hospital. You will be asked to provide your insurance details and authorisation code. In most cases, we can also perform any required diagnostic tests on the same day as your consultation.
4. From that point on, there’s no need to worry about payment – invoices for our services will be sent directly to your insurer.